c7bd Privacy Policy

1 Introduction and Scope

c7bd is a trusted online casino and betting platform for players in Bangladesh. This Privacy Policy ("Policy") applies to every member who uses the c7bd website (https://c7bd.cam) and all related services.

By browsing our website or registering a c7bd account, you acknowledge that you have read, understood, and agreed to the terms of this Policy. c7bd reserves the right to amend this Policy at any time, and registered members will be notified of any significant changes.

You must be at least 21 years old and reside in Bangladesh, where accessing such services falls under your personal responsibility. c7bd firmly believes that protecting our users' privacy is a fundamental duty.

2 What Information We Collect

c7bd may collect the following types of information at various stages:

2.1 Registration and Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number (for bKash, Nagad, Rocket, or Upay verification)
• Residential address
• National ID card or passport number (for KYC verification)

2.2 Financial Information

• Deposit and withdrawal transaction history
• Payment method details (bKash, Nagad, Rocket, Upay, bank transfer)
• Account balance and bonus information

2.3 Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Site access time and duration
• Pages visited and game history
• Data collected from cookies and similar tracking technologies

2.4 Support and Communication Information

When you contact our support team via 24/7 live chat or email, a record of that conversation may be stored.

3 Purpose of Using Your Information

c7bd uses your information only for the following legitimate purposes:

• Account Management: To handle registration, login, and account security.
• Service Delivery: To operate gaming, betting, and payment services.
• Identity Verification (KYC): To meet regulatory requirements and prevent fraud.
• Financial Transactions: To process deposits, withdrawals, and bonuses.
• Responsible Gaming: To identify unusual gaming patterns and provide assistance to members.
• Customer Support: To resolve your questions and issues.
• Personalized Experience: To suggest games and offers based on your preferences.
• Security: To prevent cyberattacks, money laundering, and fraud.
• Legal Obligations: To comply with applicable laws and regulations.
• Improvement and Analytics: To improve the quality of our platform and services.

4 Cookies and Tracking Technologies

The c7bd website uses cookies and similar technologies. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and run the site's core functions.
• Functional Cookies: Used to remember your language, currency, and other preferences.
• Analytical Cookies: Help gather statistics to understand how the site is used.

4.2 Cookie Control

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may prevent some core site functions from working properly.

5 Data Sharing and Third Parties

c7bd does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared with the following parties in specific circumstances:

• Payment Processors: With relevant financial institutions to process bKash, Nagad, Rocket, Upay, and bank transfers.
• Identity Verification Services: With approved third parties to complete the KYC process.
• Technology Partners: With service providers bound by confidentiality agreements who assist in running the platform.
• Legal Authorities: In accordance with applicable law in response to valid legal orders or government investigations.
• Security Investigations: In cases involving fraud, money laundering, or other illegal activity under investigation.

When sharing information with third parties, c7bd ensures that those parties comply with appropriate data protection standards.

6 Data Security Measures

c7bd has implemented industry-standard technical and organizational measures to protect your information:

• SSL Encryption: All data transmission on the site is encrypted via SSL/TLS protocol.
• Access Control: Only authorized personnel have access to your information.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Periodic audits to identify and address system vulnerabilities.
• Two-Factor Authentication: A two-step verification option to strengthen account access security.
• Data Backup: Regular data backups stored in a secure, encrypted location.

However, no data transmission over the internet can be guaranteed to be 100% secure. c7bd makes every effort to protect your information and responds promptly to any security breach.

7 Data Retention Period

c7bd retains your information only for as long as it is necessary or legally required:

• Information for active accounts is retained for as long as the account remains active and thereafter in accordance with applicable law.
• Financial transaction records are retained for a specified period in line with international financial regulations.
• Even after an account is closed or deactivated, certain information may be kept for a defined period due to legal obligations.
• Support conversation records are retained for a limited period for quality assurance and dispute resolution purposes.

After the retention period ends, information is securely deleted or anonymized.

8 Your Rights

As a c7bd member, you have the following rights regarding your own information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request the correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (subject to legal obligation constraints).
• Right to Object: In specific cases, you may object to the processing of your information.
• Right to Portability: You may request your information in a structured, machine-readable format.
• Marketing Opt-Out: You may request to stop receiving promotional communications at any time.

To exercise these rights, contact us directly. We will respond to your request within a reasonable time.

9 Protection of Minors

c7bd is firmly committed to keeping minors away from gaming. Our platform is for users aged 21 and above only.

c7bd does not knowingly collect any personal information from anyone under the age of 21. If we become aware that a minor has registered on our platform, we will immediately close that account and delete the related information.

If you believe a minor is using our platform, please notify our support team immediately.

10 International Data Transfers

c7bd is an international platform. Due to technical infrastructure, your data may be stored or processed on servers outside Bangladesh.

For such transfers, c7bd ensures that:

• Adequate data protection measures are in place in the recipient country.
• Appropriate agreements are executed with the relevant parties before the transfer of data.
• All security standards set out in this Policy are maintained.

11 Policy Changes and Updates

c7bd may update or amend this Privacy Policy at any time. When changes are made:

• The "Last Updated" date at the top of the page will be revised.
• Registered members will be notified by email of any significant changes.
• Continuing to use the platform after changes have been made will be considered acceptance of the new Policy.

We recommend that you review this Policy regularly to stay informed about the latest data protection rules.

12 Legal Regulations and Accountability

This Privacy Policy is governed by applicable laws and regulations. c7bd is committed to creating a safe and fair environment.

Any authorized processing of your personal information is limited to the purposes stated in this Policy. c7bd will never use your information for unauthorized purposes.

If you believe your data protection rights have been violated, you may contact us directly in the first instance. We take all complaints seriously and work to resolve them quickly.