c7bd Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the c7bd platform and its user ("you" or "member"). By accessing our services through the c7bd website, mobile app, or any other channel, you fully accept these terms.

c7bd is an online casino and sports betting platform operated for entertainment purposes. We offer cricket betting, live casino, slot games, and other entertainment gaming services. Our services are for adult players in Bangladesh.

c7bd reserves the full right to modify these terms at any time, for any reason or for no reason at all. Updated terms take effect as soon as they are published on the website. It is your responsibility to visit this page regularly and stay informed about the latest terms.

2. Account Registration and Management

2.1 Eligibility to Register

To open an account at c7bd, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide accurate and complete personal information.
• The information you provide must be verifiable and valid.
• Each person may operate only one account.
• You may not register from any region where online gaming is legally prohibited.

2.2 Account Security

The security of your account is entirely your responsibility. You must keep your username and password confidential and must not share them with any third party. If you suspect any unauthorized access to your account, notify our support team immediately.

2.3 Identity Verification (KYC)

c7bd may request identity verification at any time. This process may require submission of a government-issued ID (national ID card, passport), proof of address, and proof of payment method. If verification documents are not submitted within the specified time, the account may be temporarily suspended.

3. Age Restrictions

c7bd strictly prevents minors from gaming. Our platform is only for individuals aged 21 or above.

If you believe a minor you know is using this platform, please notify our support team. We provide parental control tools and a voluntary self-exclusion facility.

4. Deposits and Withdrawals

4.1 Deposits

The following payment methods are accepted for depositing funds at c7bd: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳100 (one hundred taka) — the same limit applies for each method.

• Deposits are generally processed instantly.
• You may only deposit funds from a payment account registered in your name.
• Deposits through third parties are not accepted.
• Suspicious deposits may be held pending verification.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 30 minutes to 3 hours.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Unusual or suspicious withdrawal requests may be held for additional verification.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example, if you deposit ৳2,000, you will receive an additional ৳3,000 as a bonus.

5.2 General Bonus Terms

• Each bonus has its own validity period and conditions — please read the details before accepting an offer.
• A member may use each bonus offer only once.
• Bonus funds cannot be transferred to another account.
• Withdrawing funds from your account after receiving a bonus may result in the bonus being cancelled.
• c7bd reserves the right to modify or cancel the bonus program at any time.

5.3 VIP Program

c7bd's special VIP program has 5 tiers. A weekly cashback benefit applies at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

Advancement through VIP tiers depends on your overall gaming activity.

6. Gaming Rules and Fair Play Policy

All games at c7bd are operated in a fair and transparent manner. The games available on our platform are developed and audited by world-class game providers, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and other reputable organizations.

6.1 Gaming Limits

• Each game has its own betting limits — see the game lobby for details.
• c7bd reserves the right to void winnings awarded in error due to technical faults.
• In the event of a disconnection, game results will be determined according to the server logs.

6.2 Betting Policy

The c7bd sports betting section offers betting on various sports including cricket, football, and kabaddi. All bets will be settled according to the established rules. Bets placed on clearly erroneous odds may be voided.

7. Prohibited Activities

Any of the following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Operating two or more accounts.
• Playing games using software, bots, or automated systems.
• Abusing the bonus system or engaging in deliberate bonus hunting.
• Money laundering or conducting illegal financial activities.
• Fraudulent collusion with other players or against the platform.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Impersonating a c7bd employee or representative.

8. Account Suspension and Closure

8.1 Closure by c7bd

c7bd may suspend or permanently close any account without prior notice in the following circumstances:

• If there is a breach of the terms and conditions.
• If false or misleading information is provided.
• If evidence of fraudulent activity is found.
• If identity verification documents are not submitted.

8.2 Closure by the Member

You may contact our support team at any time to request closure of your account. All legitimate funds may be withdrawn before account closure; however, this right may not apply in cases of terms violations.

9. Privacy and Data Protection

c7bd gives the highest priority to the protection of your personal information. Our full privacy policy is published separately. The key points are as follows:

• All your transactions and personal information are protected by SSL encryption.
• We do not sell your information to third parties.
• Documents submitted during the KYC process are used solely for identity verification purposes.
• We follow international standards for data protection.

To read our full privacy policy, visit the Privacy Policy page.

10. Responsible Gaming

c7bd is firmly committed to responsible gaming. We believe gaming is an entertainment activity and should never be considered a source of income.

• We provide a voluntary self-exclusion facility.
• You can set daily, weekly, and monthly deposit limits.
• Time limits for gaming sessions can be set.
• We provide information for professional assistance in cases of problematic gaming behavior.

For more details, read our Responsible Gaming page.

11. Dispute Resolution

In the event of any dispute or complaint, you are requested to follow the process below:

• Step 1: Report the issue through our 24/7 live chat support.
• Step 2: If the issue is not resolved via live chat, send a detailed complaint by email to [email protected].
• Step 3: Our dispute resolution team will provide an initial decision within 72 hours.

The final decision on all dispute resolutions is reserved with c7bd. We commit to reviewing all complaints fairly and transparently.

12. Limitation of Liability

c7bd does not accept any liability in the following situations:

• Loss of a game or bet due to internet disconnection.
• Third-party software or hardware issues.
• Unexpected technical failures or cyberattacks.
• Service suspension or termination under government order.
• A member's own negligence or disclosure of their password to others.

In no circumstance shall c7bd's total liability for any single dispute exceed the total amount deposited by the member during the relevant period.